Política de Privacidade

Última atualização: 17 de Março de 2026

This Privacy Policy describes how Mente Ativa collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring you have a positive experience on our website. This policy explains what data we gather, how we use it, and the rights you have regarding your information.

Informações que Recolhemos

We collect various types of information to provide and improve our services. When you register for our courses or workshops, we collect personal details such as your name, email address, phone number, and date of birth. We also gather information about your learning preferences and cognitive goals to personalize your experience.

Additionally, we automatically collect usage data when you interact with our website. This includes information about your device, browser type, pages visited, time spent on each page, and your IP address. We use this data to understand how you use our platform and to optimize its performance.

We may also collect information through cookies and similar tracking technologies to enhance your browsing experience and provide relevant content tailored to your interests in brain training and cognitive improvement.

Como Utilizamos as Suas Informações

We use your personal information to deliver our memory improvement and cognitive skills courses. Your data helps us create personalized learning paths for concentration enhancement, speed reading introduction, and mental agility development. We analyze your progress to recommend appropriate techniques and exercises suited to your learning pace.

Your information enables us to communicate with you about course updates, new workshops, and relevant services. We use usage data to improve our website functionality, troubleshoot technical issues, and enhance user experience. We never sell or share your personal data with third parties for marketing purposes without your explicit consent.

We may use your information to comply with legal obligations, respond to inquiries, and maintain the security of our platform. Aggregate, anonymized data may be used for statistical analysis and research purposes to better understand learning patterns in mature learners.

Os Seus Direitos

You have the right to access, review, and request corrections to your personal information at any time. If you wish to access the data we hold about you, please contact us with your request. We will provide you with a copy of your information in a clear and understandable format within 30 days.

You have the right to request deletion of your personal data, subject to certain legal exceptions. You can also request restriction of processing or object to specific uses of your information. If you believe we have processed your data incorrectly, you have the right to lodge a complaint with the relevant data protection authority in Portugal.

We respect your preferences regarding communications. You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly. Your rights regarding data processing are important to us, and we are committed to honoring your requests promptly and transparently.

Cookies e Tecnologias de Rastreamento

We use cookies to improve your browsing experience and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and login information. Essential cookies are necessary for the website to function properly, while preference cookies help us customize your experience based on your interests in cognitive training.

We use analytical cookies to understand how visitors use our website, which pages are most popular, and where users may experience difficulties. This information helps us optimize our platform and course offerings. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

Third-party services we use may also set cookies for analytics and performance monitoring. We ensure that any third-party cookies comply with privacy regulations and your data is handled securely. For more detailed information about cookies, please refer to our Cookie Policy.

Segurança dos Dados

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption technology to secure data transmitted between your device and our servers. All sensitive information is encrypted and stored on secure servers with restricted access.

We maintain strict internal policies regarding data handling and access. Only authorized personnel have access to your personal information, and they are bound by confidentiality agreements. We regularly update our security protocols and conduct security assessments to identify and address potential vulnerabilities.

While we take every reasonable precaution to protect your data, no internet transmission is completely secure. We encourage you to use strong passwords, keep your login credentials confidential, and report any suspicious activity to us immediately. Your cooperation helps us maintain a secure environment for all users.

Retenção de Dados

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Your course registration data is maintained throughout your participation in our programs and for a reasonable period afterward to track your progress and provide ongoing support.

Usage and analytics data are typically retained for up to two years to allow us to analyze trends and improve our services. If you request deletion of your account, we will remove your personal data within 30 days, except where legal obligations require us to maintain records for longer periods.

You may request deletion of your data at any time by contacting us. We will honor your request promptly, subject to any legal requirements that may require us to retain certain information. Your right to be forgotten is important, and we respect your choices regarding data retention.

Atualizações da Política

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated date. We encourage you to review this policy regularly to stay informed about how we protect your information.

If we make significant changes that affect your rights or how we use your data, we will notify you via email or through a prominent notice on our website. Continued use of our services following the posting of changes constitutes your acceptance of the updated policy. If you do not agree with any modifications, please contact us to discuss your concerns.

Contacte-nos

If you have any questions about this Privacy Policy or our data handling practices, please reach out to us. We are here to address your concerns and provide clarification about how we protect your information.

Email: [email protected]

Telefone: +351 231 847 562

Morada: Avenida da Liberdade 287, Covilhã, 6200-180, Portugal

We aim to respond to all privacy inquiries within 5 business days. Your feedback and concerns are valuable to us, and we are committed to resolving any issues promptly and professionally.